Continental Records & the Corona Virus
Continental Records is still open
for business - orders placed now by
telephone or E-Mail will be shipped
to you within seven days of your
order
Before
1990 Continental Records had four employees “pulling”
and shipping orders. Since 1990 I have been the only
employee. With Corona Virus in the news daily I placed
myself in “self imposed lock-down” on March 10 and will
continue to be in isolation until further notice
If you
are locked up at home now is a good time to peruse our
catalog and place your order. Questions? Lonely (like
me)? Give me a call (Toll-Free) at 1-800-494-6129
Neil
Patte (Owner)
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Shipping Costs and Options
A variety of shipping costs and methods are available for every
country. Full details and average delivery times can be obtained
by clicking on the navigation bars below.
Free shipping on all orders
of $75 or more to USA & Canada
All CDs
All 45s
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Ordering Methods With a Credit Card
(See below for ordering without a credit card)
Our minimum credit card order is US$20.00 / CDN$20.00 including
shipping charges
See "Ordering Without
a Credit Card" below for information on placing smaller orders
Internet Secure (Shopping Cart) Ordering
for our CDs
Due to continually increasing costs we have
shut down our secure server - please use one of the other
ordering methods below
Use our Toll-Free Number - the fastest &
easiest method
USA & Canadian
customers can use our toll free number to phone your order
in using your credit card. Our toll-free number is 1-800-494-6129.
Our toll-free number is for credit card orders only and
our minimum credit card order is $20.00 (including shipping charges). Overseas
customers please call (905) 813-9544.
Our Regular Telephone Number
If you wish us to check stock (up to 10 items maximum) or if you
wish any kind of information or you need help to placing
an order of less than US$20.00 / CDN$20.00 we will be happy to
assist you on our regular telephone number. Please call (905) 813-9544.
E-Mail Orders
Send credit card
number & expiry date, complete name, address and records
/ CDs / book(s) desired and E-Mail to: conrecs@gocontinental.com
For increased security,
send your card number in one E-Mail, the expiry date in second
E-Mail. Security number (on reverse of your card) is not needed
here.
Mail Order
Send credit card
number & expiry date, complete name, address and records
/ CDs / book(s) desired and mail to: Continental Records
Company Ltd, P O Box 7, Streetsville ON L5M 2B7
Ordering Methods Without a Credit Card
(See above for ordering with a credit card)
Send cash, cheque
or money order, complete name, address and records / CDs
/ book(s) desired and mail to: Continental Records Company
Ltd, P O Box 7, Streetsville ON L5M 2B7
Note that there
is no minimum order requirement if you use our mail order
service and pay by cash, cheque or money order. You can order
a single 45 RPM record if you wish - just include payment for the
record(s) you want plus the appropriate shipping cost.
CD & 45 RPM Records Pricing
All pricing for every CD we sell is on the page that details
the CD.
All pricing for every 45 RPM is on the page that details
the 45 we sell (at the top or bottom of the page) or click here for 45 RPM pricing.
Warranty / Guarantee
Every individual 45 RPM record and CD we sell is brand new and
guaranteed. If you are not happy with the condition of any
45 / CD please return it and we will replace it. Shipping charges
on returns are the responsibility of the customer. No warranty
on 45 RPM records sold as "bulk."
Customer Comments on our Service
Customer service
is the single most important factor in a company's success.
Offering exceptional customer service at any level in an organization
is the key factor that determines to what degree a business -
or employee - survives, thrives and stands apart from their competitors.
See what our customers
say about us! Visit our customer
feedback page.
Statements / Stock / Inventory Checks
Generally, providing
a stock check statement (pro-forma invoice) on our
inventory is a service we provide
the following customers only:
- That could possibly be below our minimum credit
card order amount if a few of our records are out of stock
- Are sending a very small order paid by cheque or
money order via mail and want to know the exact amount to send.
- Are non USA-Canada customers paying via money order
who must pay exhorbitant extra costs to cash our refund cheques.
If
you don't fall in the above category we recommend you just
place your order without a stock check. We will ship your order
today or tomorrow. Most orders are filled at more than 90%
Many are filled at 100%
How to Get a
Statement By Telephone
Phone (905) 813-9544 during our
standard business hours (8:30 AM to 4:30 PM) Eastern Time Monday
through Saturday). We will check ALL the records by any one
artist or up to ten records by a variety of artists while you are
on the telephone.
How to Get a
Statement By E-Mail
If you are looking for a specific
artist list all the songs (or records) you want to purchase
from us (a "want list"). If you want a variety of artists,
list the (up to 10) records you want to purchase from us (a "want
list") - this list should be in alphabetical order by artist. Either
way we will respond to your specific request by E-Mail.
Request For Statements
Exceeding 10 Records or One Artist
If you must have a statement before
you place a larger order please contact us by telephone or
E-Mail. A larger statement can be provided if you provide a "deposit"
beforehand.
Most recent web page review : 2011 07 27
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